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Software Requirements

Access to TENGRAPH® On-line and  WAMEX requires the installation of client software from CITRIX Systems Inc.

Software required to access TENGRAPH Online (PC Windows Users)

Citrix Client version 11.2 supports Windows 7, XP, Vista, 2003 and 2008.

Download Citrix Client version 11.2

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Software required to access TENGRAPH Online (Macintosh Users)

Please note that the Department of Mines and Petroleum will provide only limited support for Macintosh computers and associated internet browsers running on Macintosh computers when accessing or attempting to access Tengraph Online.

This limited support will only be provided in relation to Citrix client software issues (version 7.x and above) when connecting to Tengraph Online. This support will be provided on a best effort basis for specific browsers which includes Internet Explorer (version 6.x and above) and Mozilla Firefox (version 1.5x and above).

Support will not be provided for security certificate related problems for Macintosh computers where the user has decided not to trust a certificate required for Tengraph Online. The Safari web browser that comes with Macintosh OS X is not supported.

Macintosh users will need to select the Macintosh Citrix Client download from the Citrix website. Download Citrix Client for Macintosh.

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Page last modified: 23-Nov-2009
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