Resources Safety Online Help

To view more alerts, click on 'View All Alerts....' link. Alerts are displayed in order of Created (newest to oldest). Click on the 'closed envelope' icon to view Unread Alerts or 'opened envelope' icon to view Read Alerts in a pop-up window.

Communication pop-up window contain the following details and various links and actions.

To: Receipient of the Alert.
From: Sender of the Alert.
Reference ID: Communication Unique ID.
Regarding: The unique Notifications/Approvals ID that relates to this Alert.
Type: Type (Information, Query, Reminder) of the Alert.
Category: Category (Internal Information, Internal Query, Industry Information, Industry Query, User Access Review, Monthly Status 1st) of the Alert.
Due Date: Expected a response by this due date.
Title: Title of the Alert.
Details: Details of the Alert.

Links and Actions:

Open Monthly Status/Injury/Occurrence/Seismic Occurrence/Project Management Plan
View Active Summary
Conversation View
View Task (Status)

Carry Out Task - Reply

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How do I view the summary of the notification?

Within 'Links and Actions' section, click on the 'View Active Summary' icon to view summary in a new window/tab.

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How do I access the notification from an Alert?

Within 'Links and Actions' section, click on the 'Open Monthly Status/Injury/Occurrence/Seismic Occurrence' icon to access notification.

Alerts that are related to a notification can be viewed from the Related Communication wizard step.

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How do I carry out task - reply from an Alert?

Within 'Links and Actions' section, click on the 'Carry Out Task - Reply' icon to response an Alert.

To receipient will be auto populated with the sender's name. Additional receipient can be added by selecting the appropriate receipient and click on the 'Plus' icon. To remove any receipient, click on the 'bin' icon. This applies to the Cc. recepient section.

"Re:" will be appended at the start of the title field.

If a file attachment is being included, click on the 'Attach file' link

Choose the file to upload from the displayed window and click <Open>.

The file is attached as pictured below (click Delete to remove)

All previous message can be viewed via the 'Communication History' section. This is section can be expanded/collapsed to view/hide the previous messages.

<Save and Close> allows user to save alert in draft and send it through at a later stage.

<Send> allows user to send alert immediately.

<Cancel> closes the pop-up box and return back to the Communication page.

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How do I view all conversations related to an Alert?

Within 'Links and Actions' section, click on the 'Conversation View' icon .

On each response, the (count) response(s) is incremented.

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How do I filter to display only inbox, unread, archived or all alerts?

Inbox: This selection consist of read and unread alerts which is set as default view.
Unread: This selection consist of unread alerts only.
- Click on the 'Unread' link to view unread alerts only.
- Tick the appropriate alerts.
- Click on the 'Mark As Unread' button.
Archived: This selection consist of archived alerts.
- Click on the 'Archived' link to view archived alerts only.
- Tick the appropriate alerts.
- Click on the 'Archive' button.
All: This selection consist of all alerts.
- Click on the 'All' link to view all alerts.

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How do I select all alerts?

Select/de-select the checkbox (located next to the Created At) to select/de-select all alerts current displayed.

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How do I delete an Alert?

Select the appropriate Alert and click on <Delete> button

On confirmation of delete by selecting <Yes>, the selected Alerts will be deleted.

A deleted Alert cannont be un-deleted.

Deleting an Alert does not delete the communication related to the entity that the communication is regarding.

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How do I view the task related to this alert?

Open the alert and click on View Task (status) icon to view the related task.

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Why my colleaogues are not listed in the 'To' or 'Cc.' dropdown list?

'To' and 'Cc' receipient list are populated according to the security roles of the same site and/or company. For further details regarding Security - Manage User, please click HERE.

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I have received an alert sent by the Notification Manager. How do I forward the alert to my colleague?

As an Industry user, you will receive your response which can be accessed via the hyperlink from your email as shown below. Click on the hyperlink to access the SRS and alert.

Click on View Task (Open) to view the related task.

Task pop-up box will appear and click on 'Manage Assignees' to assign this task to other colleague.

Select the appropriate colleauge from the 'Assign Task To' dropdown list. Please refer to Why my colleagues are not listed in the �To� or �Cc.� dropdown list? if your colleague is missing from the list.

Enter description in the 'Details' text box.

Click on <Submit> to confirm.

Assignee(s) details will be updated within the task.

'Assignee change' Alert will be sent to Task's owner and assignee automatically.

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Why am I receiving the Quarterly review of User Access is Due Reminder Alert?

The Alert acts as a reminder for company administrators to review the users that have access to SRS for their company/site. This is to ensure the list of users are kept up-to-date.

This Alert can be accessed via the hyperlink from your email as shown below. Click on the hyperlink to access the SRS and alert.

Click on Review User Access

Review the list of users from the 'Manage Company Users - Access Review' page and click on <Review Done>. For further details regarding User Access Review, please click HERE.

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Why am I receiving the Monthly Status Reminder month/year Alert?

The Alert acts as a reminder for companies and/or sites that a monthly status report submission is required within 15 days after the end of the month. The report will require total number of hours worked at the mine by workers in the month. For additional information regarding Regulation 32 of the Mines Safety and Inspection Levy Regulations 2010, please click HERE.

This alert can be accessed via the hyperlink from your email as shown below. Click on the hyperlink to access the SRS and alert.

Click on Create Monthly Status Report

The following details will be available to identify the missing Monthly Status Report:

Reference ID: This is a unique number of the communication.
Regarding: This will inicate the missing month and year of the Monthly Status Report.
Type: This alert is a reminder.
Category: This alert is the first Monthly Status Reminder.

Monthly Status wizard will be displayed for completion. For detailed information regarding Monthly Status completion, please click HERE.

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Why am I receiving the Task Reminder Alert?

When a task is due to expire, a reminder alert will be sent to the owner and assignees prior to 1 day before due date. Note: 1 day is a system default that can be changed.

As an assignee, you will receive the reminder alert which can be accessed via the hyperlink from your email as shown below. Click on the hyperlink to access the SRS and alert.

Reminder alert will provide the following details:

'To': Task owner and all assignees will receive the reminder task alert.
'From': Reminder task alert is sent automatically by the system, Notifications Manager.
Reference ID: This is a unique number of the communication.
Regarding: This will indicate the Notification/Approval reference ID that relates to this alert.
Type: This is a reminder alert for a task.
Category: This alert is associated from a task.
View: Private
Date Due: The task's due date.

Click on View Task (status) icon to view the related task and action it accordingly before the due date.

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Page Last Modified: 04-Nov-2010